Shipping & Delivery
Full shipping policy found here.
Where do you ship to?
Australia and New Zealand.
How long does shipping & delivery take?
Most orders are fulfilled on the day of the order, or the next business day.
Shipping generally takes between 3 – 5 days for Australia Post Standard Australian metropolitan orders and 7 – 10 days for Australia Post Standard New Zealand metropolitan orders. For more information on shipping visit our shipping policy.
What is cost of shipping & delivery?
Can you ship to PO Boxes and Parcel Lockers?
Can I come collect my order at your warehouse?
Our strong commitment to fast and easy online shopping prevents us from allowing customers to visit our Sydney warehouse.
If you are concerned about shipping & delivery times, check out our Shipping & Delivery page to get an estimate on the time it will take for your order to reach you.
Do I get an tax invoice?
Yes, you will receive a tax invoice in an email after your order has been fulfilled and shipped. If you have created an account with us, you can click on your tax invoice on the order details page.
Refunds & Returns
Full refund & returns policy found here.
About Invested Medical
Are you located in Australia?
Yes! We are proudly Australian owned and operated.
Our warehouse is located in Sydney, Australia.
What payment methods do you accept?
We accept Visa, Mastercard, American Express (AMEX), JCB and UnionPay through our payment gateway, Stripe.
We also accept PayPal payments and bank transfers (EFT).
Are your prices inclusive of GST?
Yes, all of our prices are inclusive of 10% GST and in Australian Dollars (AUD).
For our New Zealand orders, our prices are inclusive of 15% GST.
Certain products such as Burn Treatments and AEDs (Defibrillators) are exempt from GST. The prices for these products reflect this.
What is your ABN/business details?
Our company name is InvestedMedical Pty Ltd and our ABN is 82 647 843 016.